®
DEFINITY Enterprise Communications Server (ECS)
Release 5
8410 Voice Terminal
Quick Reference
555-230-764
Comcode 107672974
Refer to the procedures on this card to use the
features on your 8410 voice terminal. The features
here are listed in alphabetical order. In the spaces
provided, write the feature access codes for your
system. For more information about any of these
features, see your system manager or refer to the
®
DEFINITY Enterprise Server (ECS), Release 5
8410 Voice Terminal User’s Guide, 555-230-763.
USING THE SOFTKEYS
If your 8410 has a display, you may be able to access
up to 12 features with the softkeys. You can activate
Menu
available softkey features by pressing
and then
the softkey below the feature abbreviation. If the
feature you want to use is not on the bottom line of the
display, press Next
or
Prev until you see the
feature you wish to access. When the feature is active,
an arrow appears above the feature. (However, if the
feature requires you to dial a telephone number or
extension, such as Call Forwarding, you will
temporarily see the digits you are dialing, rather than
the arrow, above the feature name.)
ABBREVIATED DIALING (AD)
To program/reprogram an AD button
1
Pick up handset.
NOTE: For speakerphone users, press a call
appearance button or press Speaker .
2
3
Press softkey below Prog (for display users)
Program
or Press
or Dial AD Program access code _________.
Press AD button to be programmed.
1
AUTOMATIC CALLBACK
AAUTOMATIUCTCOAMLALTBIACCCKALLBACK
To automatically place another call to an extension
that was busy or did not answer
1
During call attempt, press softkey below AutCB
(for display users)
AutoCallBk
or Press
.
2
Hang up.
•
You hear a 3-burst priority ring when both you
and the called extension are idle. Pick up
handset to be connected to call.
To cancel Automatic Callback
1
While on-hook, press softkey below AutCB again
(for display users)
AutoCallBk
or Press
again.
CALL COVERAGE/CONSULT
To answer a call for a coworker for whom you are a
coverage point
1
Press the call appearance of incoming call when
ring begins or green light flashes.
To talk privately with a coworker after answering a
redirected call
1
Press Transfer .
Call is put on hold.
•
2
Press Consult
or Dial coworker’s extension.
3
4
Discuss call, if appropriate.
If coworker is not available, press the call
appearance button next to the fluttering light to
reconnect to the call
Transfer
or Press
again to send call to coworker
Conf
or Press
to make it a 3-party call.
3
CALL FORWARDING ALL CALLS
To temporarily redirect all calls to an extension or
outside number
1
Press softkey below CFrwd (for display users)
Call Fwd
or Press
or Dial Call Forward access code _______.
Dial extension or number where calls will be sent.
Hang up.
2
3
To cancel Call Forwarding
1
While on-hook, press softkey below CFrwd
(for display users)
Call Fwd
or Press
again
or Dial Call Forward cancel code _______.
CALL PARK
To park a call at your extension (for retrieval at any
extension)
NOTE: Press the softkey below CPark (for display
Call Park
users) or press
do this:
and hang up; otherwise
Transfer
1
2
3
4
Press
.
Dial Call Park access code _______.
Transfer
Press
again.
Hang up.
To retrieve a parked call from any extension.
1
2
Dial Answer Back access code _______.
Dial extension where call is parked.
CALL PICKUP
To answer a call placed to a member of your
pickup group
1
Press softkey below CPkUp (for display users)
Call Pickup
or Press
or Dial Call Pickup access code ________.
4
CONFERENCE
To add another party to a call (for a total of up to
6 parties)
Conf
1
2
3
4
Press
.
Dial number of new party and wait for answer.
Conf
Press
again.
Repeat Steps 1 through 3 for additional conference
connections.
To add a call you have put on hold to another call
to which you are connected
Conf
1
Press
You are given a new call appearance.
Press call appearance of call on hold (first call).
.
•
2
3
Conf
Press
again.
To drop the last party added to a conference call
Drop
1
Press
DIRECTORY (display feature)
To search directory for a name
.
1
2
3
Press the softkey below Dir (for display users)
or Press
.
Directory
Key in name with dial pad [last name, comma
(use *), first name or initial].
Next Msg
Press
for next directory name.
NOTE: If you want to dial the displayed number, press
Exit
Call Display
(if available), or press
and then
dial the number using the dial pad.
EXIT/NORMAL (display feature)
When you are ready to leave Display or Softkey
Mode and return to Normal (call-handling) Mode
Exit
1
Press
.
5
.
HOLD
To put a call on hold
Hold
1
Press
.
To answer a new call while active on another
Hold
1
2
Press
.
Press call appearance of incoming call.
To return to held call
1
Press call appearance of held call.
LAST NUMBER DIALED
To automatically redial the last number you dialed
1
Press softkey below Last (for display users)
or Press LastDialed
or Dial Last Number Dialed access code _______.
LEAVE WORD CALLING (LWC)
To leave a message after dialing an extension
Press softkey below LWC (for display users)
1
LWC
or Press
before hanging up your handset.
To leave a message without ringing an extension
1
2
Press softkey below LWC (for display users)
LWC
or Press
or Dial Leave Word Calling access code _______.
Dial extension.
To cancel a Leave Word Calling message
1
2
Press the softkey below CnLWC (for display users)
or Press Cancel LWC
or Dial Leave Word Calling cancel code _______.
Dial extension.
PRIORITY CALLING
To place a priority call (3-burst ring)
1
Press the softkey below PCall (for display users)
Priority
or Press
or Dial Priority Calling access code _______.
2
Dial extension or wait for party to answer.
6
.
RESET SPEAKERPHONE
NOTE: You can use this feature only if the Reset
Speaker
Spkr label appears under the
button.
To adjust the speakerphone to the surrounding
room acoustics
Shift
and then press
1
While on-hook, press
Speaker .
•
You hear a series of tones.
SELECT RING (and RINGER VOLUME)
To select a personalized ring
Shift
Shift
Ring
1
If your 8410 has a
button, press
and
.
Hold
then press
;
Ring
if your 8410 has a
button, press
•
Current ringing pattern plays.
2
To cycle through all eight ring patterns:
Shift
if your 8410 has a
button, continue to
Hold
press (and then release)
subsequent pattern;
to hear each
Ring
if your 8410 has a
button, continue to
Ring
press (and then release)
pattern.
to hear each new
NOTE: If your 8410 has a display, you can also press
or
to cycle through the eight ringing
Prev
Next
patterns.
3
To set your selected ringing pattern:
Shift
Shift
when
if your 8410 has a
button, press
you hear the desired ringing pattern;
Ring
if your 8410 has a
button, do not press
Ring
anymore. You will hear the selected ringing
pattern two more times, and then it will be
automatically saved.
•
You hear confirmation tone.
To adjust ringer volume if necessary (speaker is
not active)
1
To raise the volume, press the right half of the
Volume control button labeled ; to lower the
volume, press the left half of the Volume control
button labeled
.
7
SEND ALL CALLS
To send all calls (except priority calls) to coverage
1
While on-hook, press softkey below SAC
(for display users)
or Press Send Calls
or Dial Send All Calls access code _______.
To cancel Send All Calls
1
While on-hook, press softkey below SAC
(for display users)
or Press Send Calls
or Dial Send All Calls cancel code _______.
SPEAKERPHONE
NOTE: To use this feature, your voice terminal must
be set for the Speakerphone (speak and listen)
feature.
To place/answer a call without lifting the handset,
or to use speakerphone with any feature
1
2
3
Press Speaker .
Place or answer call, or access selected feature.
Adjust speakerphone volume if necessary:
To raise the volume, press the right half of the
Volume control button labeled
volume, press the left half of the Volume control
button labeled
; to lower the
.
To prevent the other party from hearing you
Mute
1
Press
.
•
Red Mute light goes on.
Mute
2
Press
again to resume talking to party.
•
Red Mute light goes off.
To change from speakerphone to handset
Pick up handset and talk.
1
To change from handset to speakerphone
Speaker
1
2
Press
.
Hang up handset.
8
To end a speakerphone call
Press Speaker again to hang up.
1
NOTE: With a DEFINITY G3V3 or later, if the person
you are talking with hangs up first, the call will be
disconnected. If you press Speaker , you will get dial
tone.
STORED NUMBER (display feature)
To see number stored on an AD button
1
Press the softkey below View (for display users)
or Press Stored .
2
Press selected AD button.
To see the last number you dialed
1
Press the softkey below View (for display users)
or Press Stored .
2
Press the softkey below Last
or, if Last is not available on your display, press
LastDialed
or Dial the Last Number Dialed access code
_______.
TEST
To test the lights and display (if applicable) on
your voice terminal)
Test
1
Press and hold down
.
•
•
Green Test light goes on.
Button lights go on in two separate groups,
and, if your terminal has a display, all display
segments fill in.
Test
2
To end test, release
.
TIME/DATE (display feature)
To see time and date
1
Press softkey below TmDay (for display users)
or Press Time/Date .
9
TIMER (display feature)
To see elapsed time
Menu
and the softkey
1
To start timer, press
below Timer (for display users)
or Press Timer .
Menu
2
To stop timer, press
and the softkey
below Timer
Timer
or Press
again.
TRANSFER
To send present call to another extension or
outside number
1
2
3
4
Press Transfer .
Dial number where call is to be transferred.
Transfer
Press
again.
Hang up.
Prepared by
BCS Product
Documentation Development
Middletown, NJ 07748-9972
Issue 2, February 1997
Copyright © 1997
Lucent Technologies
Printed in USA
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